Retail Customer Service Specialist

Maple Valley; Oklahoma City (OK); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans (401(k) or pension)

Professional development opportunities

Job summary

Maple Valley in Oklahoma City, OK, is seeking a Customer Service Representative to join our fast-paced retail team. You will handle inquiries by phone, email, and in person, process orders, resolve complaints, and provide product information to ensure customer satisfaction.

We value clear communication, accuracy, and a proactive approach under pressure. The role offers comprehensive benefits, opportunities for professional growth, and a collaborative environment in the heart of the city.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency with computer software.

Responsibilities

• Answer customer inquiries promptly.
• Resolve issues and provide information.
• Process orders and returns.
• Maintain accurate records of interactions.
• Collaborate with departments to ensure satisfaction.
• Adhere to company policies and procedures.

Skills

High school diploma

Customer service

Effective communication

Problem solving

Under pressure

Computer skills

Education

High school diploma

Tools

Office software

Job description

Maple Valley in Oklahoma City, OK, is seeking a Customer Service Representative to join our fast-paced retail team. You will handle inquiries by phone, email, and in person, process orders, resolve complaints, and provide product information to ensure customer satisfaction.

We value clear communication, accuracy, and a proactive approach under pressure. The role offers comprehensive benefits, opportunities for professional growth, and a collaborative environment in the heart of the city.