Retail Customer Service & Sales Associate

LITTLE GENERAL STORE INC; Beckley (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Little General Store Inc in Beckley, WV is seeking a Customer Service Representative to be the primary contact for customers. You will handle sales, keep shelves stocked, and help maintain a clean, safe store environment.

The role requires English proficiency, ability to lift up to 50 pounds and stand for long periods, and adherence to state laws on tobacco, alcohol and lottery sales. Training on loyalty programs is included.

Qualifications

• Minimum eighteen years of age to sell tobacco, lottery products and alcohol.
• Must be able to speak, read and write in English.
• Ability to lift up to 50 pounds and stand for extended periods.
• Excellent customer service and cash handling skills.

Responsibilities

• Greet customers and provide a friendly, professional image.
• Process sales and handle payments accurately.
• Maintain stocked shelves and clean store areas.
• Upsell related products where appropriate.
• Follow state laws on tobacco, alcohol and lottery sales.
• Monitor for shoplifting and report concerns.
• Complete Daily Shift Report at end of shift.

Skills

Customer Service

Upselling

Cash Handling

POS System

English Proficiency

Tools

POS System

Job description

Little General Store Inc in Beckley, WV is seeking a Customer Service Representative to be the primary contact for customers. You will handle sales, keep shelves stocked, and help maintain a clean, safe store environment.

The role requires English proficiency, ability to lift up to 50 pounds and stand for long periods, and adherence to state laws on tobacco, alcohol and lottery sales. Training on loyalty programs is included.