Retail Customer Service (Full-time)

Summit Racing Equipment; McDonough (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Generous employee discount

Paid Time Off after 30 days

Medical, Dental, Vision, Prescription

401(k) with company match

Employee reimbursement programs

Job summary

Summit Racing Equipment in McDonough, GA is hiring a Full-time Customer Service Team Member for our Retail Store. You will help customers with purchases, returns, and product questions, process returns and warranty paperwork, stock displays, and maintain an organized, sale-ready store.

The role requires lifting up to 70 lbs, strong communication, and the ability to work independently or as part of a team. Enjoy benefits including generous employee discounts, PTO after 30 days, comprehensive

Qualifications

• Must be at least 18 years old.
• Strong customer service and communication skills.
• Able to work in a fast-paced retail environment.
• Comfortable using point-of-sale systems, computers, and handheld technology.
• Ability to lift up to 70 lbs.
• Ability to stand, walk, bend, and reach during the shift.
• Work independently and as part of a team.

Responsibilities

• Assist customers with purchases, returns, exchanges, and product questions.
• Process returns and warranty paperwork; maintain accurate inventory.
• Stock merchandise and replenish displays; keep the store organized and sale-ready.
• Support merchandising by setting displays and pricing merchandise.
• Retrieve merchandise, assist with carry-outs, and ensure smooth checkout and exit experience.
• Maintain a clean, safe, welcoming retail environment and meet performance standards.
• Perform other duties as assigned to support operations.

Skills

Customer service

Communication skills

POS systems

Handheld technology

Teamwork

Customer assistance

Ability to lift 70 lbs

Tools

POS systems

Computers

Handheld devices

Job description

At Summit Racing Equipment, our people are the driving force behind the exceptional service our customers have come to expect. Every day, our team members work together to deliver the right parts, at a great value, with the speed and service that make us The World's Speed Shop.Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member.Essential Duties and Responsibilities:Deliver outstanding customer service by assisting customers with purchases, returns, exchanges, and product questions.Process customer returns, warranty paperwork, and maintain accurate merchandise inventory.Stock merchandise, replenish displays, and help maintain an organized, sales-ready store.Support merchandising efforts by setting displays and ensuring products are properly priced and presented.Retrieve merchandise, assist customers with carry-outs, and provide a positive checkout and exit experience.Maintain a clean, safe, and welcoming retail environment while meeting established performance standards.Perform other duties and support operational needs as assignedRequirements:Must be at least 18 years old.Strong customer service and communication skills.Ability to work in a fast-paced retail environment while providing a positive customer experience.Comfortable using point-of-sale systems, computers, and handheld technology.Ability to lift up to 70 lbs. and assist customers with larger purchases.Ability to stand, walk, bend, and reach throughout the shift.Ability to work both independently and as part of a team.What Success Looks Like:Success in this role means delivering exceptional customer service, producing accurate, quality work, maintaining dependable attendance, and working as part of a team to create a positive shopping experience for every customer.Why choose Summit Racing?Generous employee discountPaid Time Off starting after just 30 daysComprehensive Medical, Dental, Vision, and Prescription coverage.Multiple employee reimbursement programs.401(k) with company matchTraining, career development, and opportunities to participate in company-sponsored eventsPay Rate: $14.50Schedule: Flexible availability to work scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.ork scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.The Team Member Experience:We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling [phone] option 2 for Human Resources.Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.