Home Improvement Customer Advocate | Growth & Benefits

Lowe's Home Centers, LLC; Grandville (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Michigan to warmly welcome customers and assist with home improvement needs. You will help customers find products, answer questions, and ensure merchandise is properly displayed and stocked throughout the day.

Responsibilities include processing orders, assisting with deliveries, and cross-training in different departments to deliver excellent service. Part-time availability and flexible schedules are encouraged.

Qualifications

• Six months of experience using a computer to input, access, modify, or output information.
• Six months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing and other physical tasks.
• Minimally lift 25 lbs unassisted or more with an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on‑time fulfillment.
• Cross-train in other areas to enhance customer service.
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer proficiency

Retail tech experience

Bilingual (preferred)

Job description

Lowe's is seeking a Customer Service Associate in Michigan to warmly welcome customers and assist with home improvement needs. You will help customers find products, answer questions, and ensure merchandise is properly displayed and stocked throughout the day.

Responsibilities include processing orders, assisting with deliveries, and cross-training in different departments to deliver excellent service. Part-time availability and flexible schedules are encouraged.