Retail Customer Service Pro | Cashier & Store Support

Dollar Tree Stores INC; Kinston (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Kinston, North Carolina to deliver a positive shopping experience and support store operations.

The role involves assisting customers, handling transactions at the register, stocking merchandise, unloading trucks, and maintaining a clean, safe store. Strong customer service, communication, and teamwork are essential; part-time hours apply.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Inventory management

Cleaning and maintenance

Strong communication

Team interaction

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Kinston, North Carolina to deliver a positive shopping experience and support store operations.

The role involves assisting customers, handling transactions at the register, stocking merchandise, unloading trucks, and maintaining a clean, safe store. Strong customer service, communication, and teamwork are essential; part-time hours apply.