Retail Customer Experience Associate

Dollar Tree Stores INC; Statesville (NC); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Statesville, NC is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions at the cash register, and ensure a clean, safe store environment.

The role emphasizes strong communication, teamwork, and the ability to lift up to 50 lbs and stand for long periods. Prior customer service experience is preferred, and you will follow store procedures and safety protocols.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive lifting/standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Following instructions

Lifting 30-50 lbs

Problem solving

Organizational skills

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Statesville, NC is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions at the cash register, and ensure a clean, safe store environment.

The role emphasizes strong communication, teamwork, and the ability to lift up to 50 lbs and stand for long periods. Prior customer service experience is preferred, and you will follow store procedures and safety protocols.