Retail Customer Experience Associate

Dollar Tree Stores INC; Morganton (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Educational assistance

Retirement plan

Employee assistance program

Job summary

Dollar Tree Stores INC in Morganton, NC is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions at the register, help stock shelves, and ensure the store stays clean and organized.

This role emphasizes teamwork, reliability, and excellent communication. You’ll handle unloading merchandise, restocking, and upholding safety and security of cash and assets while providing helpful, polite service to every guest.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and operate assigned cash register.
• Maintain security of cash and protect company assets.
• Stock merchandise and recover store items.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, respectful environment for customers and staff.
• Keep store clean; bathrooms, floors, trash, and neat areas.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Relationship management

Attention to detail

Education

High school diploma

Tools

POS system

Job description

Dollar Tree Stores INC in Morganton, NC is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions at the register, help stock shelves, and ensure the store stays clean and organized.

This role emphasizes teamwork, reliability, and excellent communication. You’ll handle unloading merchandise, restocking, and upholding safety and security of cash and assets while providing helpful, polite service to every guest.