Retail Customer Service Lead - Part-Time, Flexible Hours

Burlington; Duluth (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Benefits package

Paid time off after 1 year

Paid holidays

Medical coverage

401(k) plan

Job summary

Burlington is seeking a Part-Time Customer Service Lead in Duluth, GA. You will guide day-to-day customer service, motivate cashiers and sales associates, and uphold Burlington’s friendly, professional service standards.

A strong focus on speed of checkout, customer satisfaction, and a positive shopping experience is essential. You’ll work under the Assistant Store Manager and Customer Service Supervisor, flexible schedules include early mornings, nights, weekends, and holidays, with benefits

Qualifications

• Experience leading customer service teams in a fast-paced retail environment.
• Strong communication and problem-solving skills.
• Ability to coach and motivate associates to deliver friendly, professional service.

Responsibilities

• Lead day-to-day customer service initiatives and team through example.
• Drive friendliness, speed of checkout, and customer feedback in-store.
• Maintain a neat, efficient front-end area and assist with register transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Customer service leadership

Retail operations

Team motivation

Job description

Burlington is seeking a Part-Time Customer Service Lead in Duluth, GA. You will guide day-to-day customer service, motivate cashiers and sales associates, and uphold Burlington’s friendly, professional service standards.

A strong focus on speed of checkout, customer satisfaction, and a positive shopping experience is essential. You’ll work under the Assistant Store Manager and Customer Service Supervisor, flexible schedules include early mornings, nights, weekends, and holidays, with benefits