Retail Customer Service & Front-End Specialist

Dollar Tree, Inc.; Ocean City (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, cashier duties, and front-end tasks.

The role emphasizes a clean, welcoming environment and cross-training across responsibilities to ensure smooth operations. The position requires strong interpersonal skills, reliable cash handling, and the ability to lift 30–50 lbs, stand/walk for long periods, and follow store policies consistently.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Problem solving and decision making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining store cleanliness, including bathrooms, floors, and waste.
• Delivering friendly interactions with customers and team members.
• Managing sales transactions at the cash register.
• Maintaining security of cash and protecting assets.
• Other duties as assigned.

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, cashier duties, and front-end tasks.

The role emphasizes a clean, welcoming environment and cross-training across responsibilities to ensure smooth operations. The position requires strong interpersonal skills, reliable cash handling, and the ability to lift 30–50 lbs, stand/walk for long periods, and follow store policies consistently.