Part-Time Customer Service & Front-End Specialist

Dollar Tree, Inc.; Conneaut (OH); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations and deliver a welcoming shopping experience.

You will assist with merchandising, stocking, cleanliness, and front-end duties, while being cross-trained to operate the cash register and handle transactions. The role emphasizes excellent customer service, strong communication, and a proactive approach to maintaining a safe, friendly environment for customers and staff.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar settings is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Integrity

Basic math

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations and deliver a welcoming shopping experience.

You will assist with merchandising, stocking, cleanliness, and front-end duties, while being cross-trained to operate the cash register and handle transactions. The role emphasizes excellent customer service, strong communication, and a proactive approach to maintaining a safe, friendly environment for customers and staff.