Retail Customer Service & Front-End Specialist

dollartree; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers, with cross-training to operate the cash register and front-end duties as needed.

The role emphasizes maintaining a clean, welcoming store, handling transactions, protecting assets, and collaborating with team and leaders to ensure a positive shopping experience for every customer.

Qualifications

• High school diploma or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lift 30–50 lbs and stand for long periods.
• Strong communication and organizational skills.
• Accurate cash handling and math skills.

Responsibilities

• Assist with daily store operations and merchandising.
• Support customers and maintain a clean, welcoming environment.
• Operate cash register and process transactions.
• Help with stocking and restocking shelves.
• Maintain security of cash and store assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Team player

Problem solving

Integrity

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers, with cross-training to operate the cash register and front-end duties as needed.

The role emphasizes maintaining a clean, welcoming store, handling transactions, protecting assets, and collaborating with team and leaders to ensure a positive shopping experience for every customer.