Retail Customer Service & Front-End Associate

dollartree; Hermitage (Mercer County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Hermitage, PA, is seeking a Customer Service Associate II. You will support daily store operations, assist customers, and cross-train to handle cash register duties. The role emphasizes a clean, welcoming environment and safe handling of freight.

Ideal candidates have strong customer service skills, solid communication and organization, and the ability to lift 30–50 lbs. Retail experience is preferred, with a focus on integrity and teamwork.

Qualifications

• High school diploma preferred or equivalent.
• Retail or customer service experience preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High integrity and basic math for cash handling.

Responsibilities

• Assist with daily store operations from merchandising to customer service.
• Support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise, stock, and maintain store cleanliness.
• Maintain a positive, safe environment and protect company assets.

Skills

Customer service

Cash handling

Communication

Teamwork

Integrity

Education

High school diploma or equivalent

Job description

Dollar Tree in Hermitage, PA, is seeking a Customer Service Associate II. You will support daily store operations, assist customers, and cross-train to handle cash register duties. The role emphasizes a clean, welcoming environment and safe handling of freight.

Ideal candidates have strong customer service skills, solid communication and organization, and the ability to lift 30–50 lbs. Retail experience is preferred, with a focus on integrity and teamwork.