Retail Customer Service & Framing Specialist

Michaels Stores; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is hiring a Store Associate at our Westheimer, Houston location. You will assist customers, keep shelves stocked, and ensure fast checkout with friendly service.

Responsibilities include greeting customers, directing them to products, processing transactions, and supporting omni-channel initiatives like BOPIS and SFS. You’ll join a team focused on creating a welcoming shopping experience.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and walk the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; handle cash to standards.
• Engage customers in the Rewards program and Private Label Credit Cards enrollments.
• Educate customers on Voice of Customer surveys.
• Assist with Omni-channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise and store recovery to ensure in-stock condition.
• Support shrink and safety programs and SOP adherence.

Skills

Retail experience

Customer service

Job description

Michaels is hiring a Store Associate at our Westheimer, Houston location. You will assist customers, keep shelves stocked, and ensure fast checkout with friendly service.

Responsibilities include greeting customers, directing them to products, processing transactions, and supporting omni-channel initiatives like BOPIS and SFS. You’ll join a team focused on creating a welcoming shopping experience.