Retail Customer Service Associate II — Cross‑Train Cashier

Dollar Tree, Inc.; Missouri; On-site; USD 15,000 - 16,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, assist customers, and join a cross-trained team in a fast-paced environment. The role emphasizes a friendly shopping experience, proper cash handling, and safety.

You will contribute to merchandise movement, cleanliness, and customer satisfaction. The position involves assisting with front-end duties, operating the cash register, and maintaining a welcoming store atmosphere.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining a clean, safe, and presentable store environment including restrooms.
• Providing friendly customer interactions and professional conduct with customers and staff.
• Handling sales transactions at the cash register.
• Maintaining cash security and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Integrity

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, assist customers, and join a cross-trained team in a fast-paced environment. The role emphasizes a friendly shopping experience, proper cash handling, and safety.

You will contribute to merchandise movement, cleanliness, and customer satisfaction. The position involves assisting with front-end duties, operating the cash register, and maintaining a welcoming store atmosphere.