Retail Customer Service Associate I - Part Time

Family Dollar Stores Of West Virginia LLC; Wheeling (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pharmacy benefits

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of West Virginia LLC is seeking a part-time Retail Associate in Wheeling to assist customers with questions and recommendations, process transactions at the register, and maintain store security and cleanliness. You will help unload trucks, restock merchandise, and ensure a safe, friendly environment for customers and staff.

The role requires the ability to lift 30–50 lbs, previous retail or customer service experience is preferred, and strong communication and

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.

Skills

Customer service

Communication

Problem solving

Organizational skills

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC is seeking a part-time Retail Associate in Wheeling to assist customers with questions and recommendations, process transactions at the register, and maintain store security and cleanliness. You will help unload trucks, restock merchandise, and ensure a safe, friendly environment for customers and staff.

The role requires the ability to lift 30–50 lbs, previous retail or customer service experience is preferred, and strong communication and