Retail Customer Service Associate I

Dollar Tree; Quincy (WA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Quincy, WA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role requires a high school diploma (preferred), prior retail or service experience, and the ability to lift 30–50 lbs. Excellent communication and problem-solving skills are essential. This is a part-time position with growth opportunities.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Maintain store cleanliness, bathrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree in Quincy, WA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role requires a high school diploma (preferred), prior retail or service experience, and the ability to lift 30–50 lbs. Excellent communication and problem-solving skills are essential. This is a part-time position with growth opportunities.