Part-Time Customer Service Associate - Retail

Dollar Tree, Inc.; Quincy (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is hiring a Customer Service Associate to deliver a positive shopping experience in Quincy. You will assist customers, handle transactions at the register, and help with stocking, merchandising, and unloading trucks for stock replenishment.

The role requires strong customer service and communication skills, with the ability to lift 30–50 lbs and follow store procedures. Part-time hours are available in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at a cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Ensure a clean, safe, and respectful store environment for customers and staff.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Teamwork

Education

High school diploma

Job description

Dollar Tree is hiring a Customer Service Associate to deliver a positive shopping experience in Quincy. You will assist customers, handle transactions at the register, and help with stocking, merchandising, and unloading trucks for stock replenishment.

The role requires strong customer service and communication skills, with the ability to lift 30–50 lbs and follow store procedures. Part-time hours are available in a fast-paced retail environment.