Retail Customer Care Associate I

Family Dollar Stores Of Arkansas LLC; Crossett (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy coverage

Dental coverage

Vision coverage

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Arkansas LLC in Crossett, AR is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, stock shelves, and help unload trucks as needed.

The role emphasizes dependable, friendly service and strong communication while maintaining a clean, safe store environment. Part-time position with equal opportunity employment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of Arkansas LLC in Crossett, AR is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, stock shelves, and help unload trucks as needed.

The role emphasizes dependable, friendly service and strong communication while maintaining a clean, safe store environment. Part-time position with equal opportunity employment.