Retail Customer Service Associate - Entry Level

Family Dollar; Taft (CA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Taft, CA is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process sales at the register, and help maintain a clean, organized store.

The role includes stocking merchandise, unloading trucks, and upholding safety and respectful interactions with customers and team. Part-time position with potential for growth; prior retail or hospitality experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash disposal, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Problem solving

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Taft, CA is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process sales at the register, and help maintain a clean, organized store.

The role includes stocking merchandise, unloading trucks, and upholding safety and respectful interactions with customers and team. Part-time position with potential for growth; prior retail or hospitality experience is preferred.