Retail Customer Service Associate — Entry Level

Family Dollar; Winona (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Winona, TX is seeking a part-time Customer Service Associate to help deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help keep the store safe and presentable.

Key duties include stocking shelves, unloading merchandise, restocking throughout the day, and maintaining cleanliness in restrooms and store areas while interacting professionally with customers and teammates.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while interacting with customers and colleagues.
• Maintain store cleanliness including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar in Winona, TX is seeking a part-time Customer Service Associate to help deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help keep the store safe and presentable.

Key duties include stocking shelves, unloading merchandise, restocking throughout the day, and maintaining cleanliness in restrooms and store areas while interacting professionally with customers and teammates.