Retail Customer Service Associate – Entry Level

Dollar Tree; Sussex (WI); On-site; GBP 13,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a part-time Customer Service Associate to provide excellent help to customers and support store operations. You will assist with questions, process transactions at the register, stock shelves, unload merchandise, and maintain a clean and safe store environment.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. Strong communication, organization, and problem-solving skills are essential for success in this role.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*

Skills

Customer service

Follow instructions

Communication

Organization

Problem solving

Team interaction

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate to provide excellent help to customers and support store operations. You will assist with questions, process transactions at the register, stock shelves, unload merchandise, and maintain a clean and safe store environment.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. Strong communication, organization, and problem-solving skills are essential for success in this role.