Retail Customer Experience & Store Ops Associate

TJX; Lacey (WA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

Marshalls at TJX Companies in Lacey, WA is hiring a Retail Associate to deliver outstanding customer service, maintain a clean, organized store, execute operating procedures, and support daily operations across departments.

You will engage customers, process purchases and returns, promote credit and loyalty programs, uphold merchandising standards, assist with stock and recovery, and work a flexible schedule.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Maintains and upholds merchandising standards and follows procedures
• Accurately rings purchases/returns and counts change back per procedures
• Promotes credit and loyalty programs
• Initiates and participates in store recovery and cleanliness
• Adheres to labor laws, policies, and procedures

Skills

Customer service

Flexible schedule

Communication

Multitasking

Job description

Marshalls at TJX Companies in Lacey, WA is hiring a Retail Associate to deliver outstanding customer service, maintain a clean, organized store, execute operating procedures, and support daily operations across departments.

You will engage customers, process purchases and returns, promote credit and loyalty programs, uphold merchandising standards, assist with stock and recovery, and work a flexible schedule.