Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Matteson (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And many more

Job summary

Dollar Tree in Matteson, IL is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and help unload merchandise according to store standards.

The role requires good communication, reliability, and the ability to lift up to 50 lbs. Part-time position with opportunities to grow; we value teamwork and a positive attitude.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Physical stamina

Problem solving

Education

High school diploma

Job description

Dollar Tree in Matteson, IL is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and help unload merchandise according to store standards.

The role requires good communication, reliability, and the ability to lift up to 50 lbs. Part-time position with opportunities to grow; we value teamwork and a positive attitude.