Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Park Ridge (IL); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Park Ridge, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will help customers, process transactions at the register, stock shelves, and assist with unloading merchandise while maintaining store cleanliness.

The role is part-time and requires the ability to lift 30–50 lbs. and stand/walk for long periods. Previous retail or customer service experience is preferred, and a positive, friendly attitude is essential.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Park Ridge, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will help customers, process transactions at the register, stock shelves, and assist with unloading merchandise while maintaining store cleanliness.

The role is part-time and requires the ability to lift 30–50 lbs. and stand/walk for long periods. Previous retail or customer service experience is preferred, and a positive, friendly attitude is essential.