Retail Customer Experience Specialist | Flexible Shifts

Royal Farms; Lansdowne (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Lansdowne, MD is seeking a Customer Service Associate to support store leadership by handling a range of tasks from food service to POS transactions. You will greet customers, assist with product selection, and maintain a clean, safe store environment to uphold brand standards.

The role emphasizes friendly, efficient, professional service and teamwork in a fast-paced retail setting, with flexible shifts and opportunities to grow within the company.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet and acknowledge customers, uphold high service standards.
• Respond promptly to customer inquiries about merchandise and assist with product selection.
• Operate the register, scan and bag items, manage payment methods, and ensure drawer balance.
• Follow all ID verification laws when selling age-restricted products.
• Restock products and maintain store cleanliness and safety.

Skills

Communication

Customer service

Teamwork

Multitasking

Safety awareness

Job description

Royal Farms in Lansdowne, MD is seeking a Customer Service Associate to support store leadership by handling a range of tasks from food service to POS transactions. You will greet customers, assist with product selection, and maintain a clean, safe store environment to uphold brand standards.

The role emphasizes friendly, efficient, professional service and teamwork in a fast-paced retail setting, with flexible shifts and opportunities to grow within the company.