Customer Experience Associate - Flexible Shifts

Royal Farms; Joppatowne (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Joppatowne, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS transactions, housekeeping, and general upkeep with friendliness and efficiency.

You will greet customers, assist with product selection, process payments, follow safety procedures, and help maintain a clean, organized store. Must be 16+ and available on weekends/holidays.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, provide product knowledge, and maintain a friendly environment.
• Operate the register, handle payments, and monitor transactions for accuracy and loss prevention.
• Prepare made-to-order food and beverages following recipes and quality standards.
• Restock shelves and check expiration codes to ensure product freshness.
• Maintain cleanliness and safety by performing routine housekeeping tasks.
• Follow store procedures and company standards to support operational excellence.

Skills

Communication

Customer service

Multitasking

Teamwork

Safety procedures

Job description

Royal Farms in Joppatowne, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS transactions, housekeeping, and general upkeep with friendliness and efficiency.

You will greet customers, assist with product selection, process payments, follow safety procedures, and help maintain a clean, organized store. Must be 16+ and available on weekends/holidays.