Customer Experience Specialist

Royal Farms; Pasadena (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Pasadena, MD is hiring a Customer Service Associate to support the store leadership by performing cash register duties, food service preparation, merchandising, and general store upkeep.

You will engage customers with friendly service, handle POS transactions, ensure safety and cleanliness, and follow company SOPs. The role requires ability to stand, lift up to 50 lbs, and flexible shifts including weekends.

Qualifications

• Must have strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Capable of multitasking in a fast-paced environment.
• Willingness to learn Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding customer service and assist with product selection.
• Operate registers, handle payments, and assist with fuel/gift card transactions.
• Prepare food and beverages per recipes ensuring quality and speed of service.
• Restock and merchandise to maintain a fully stocked store.
• Keep the store clean and safe; report any unsafe conditions to leadership.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Royal Farms in Pasadena, MD is hiring a Customer Service Associate to support the store leadership by performing cash register duties, food service preparation, merchandising, and general store upkeep.

You will engage customers with friendly service, handle POS transactions, ensure safety and cleanliness, and follow company SOPs. The role requires ability to stand, lift up to 50 lbs, and flexible shifts including weekends.