Retail Customer Experience Specialist — Flexible Schedule

Walgreens Co.; Wilmington (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Wilmington, NC is seeking a customer-focused team member to deliver courteous checkout service and assist customers with products and services.

You will greet shoppers, handle cash transactions accurately, and help maintain a clean, well-merchandised store environment. Responsibilities include recommending items, processing returns, maintaining inventory, and upholding asset protection procedures.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Provide courteous, friendly, fast checkout service and handle transactions.
• Recommend items for sale and trade-up/companion items.
• Process purchases on the cash register, including returns, refunds, and exchanges.
• Maintain clean, well-merchandised counters and shelves and assist with inventory.

Skills

Customer service

Cash handling

Store maintenance

Inventory management

Team collaboration

Tools

Store systems

Job description

Walgreens Co. in Wilmington, NC is seeking a customer-focused team member to deliver courteous checkout service and assist customers with products and services.

You will greet shoppers, handle cash transactions accurately, and help maintain a clean, well-merchandised store environment. Responsibilities include recommending items, processing returns, maintaining inventory, and upholding asset protection procedures.