Delightful Retail Customer Associate | Flexible Hours

Walgreens Co.; Wilmington (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Wilmington, NC is seeking a Customer Experience Associate to deliver friendly, efficient checkout and assist customers with products and services. You will greet customers, resolve questions, and support store operations with shelf maintenance and merchandising.

The role emphasizes delivering a distinctive customer experience, recommending items, and handling transactions while upholding company policies and asset protection procedures.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale and companion items; processes returns, exchanges, refunds.
• Keeps counters and shelves clean and merchandised; assists with stock and inventory.
• Provides customer service in photo area and web pick-up responsibilities.

Skills

Retail experience

Customer service

English fluency

Flexibility

Job description

Walgreens Co. in Wilmington, NC is seeking a Customer Experience Associate to deliver friendly, efficient checkout and assist customers with products and services. You will greet customers, resolve questions, and support store operations with shelf maintenance and merchandising.

The role emphasizes delivering a distinctive customer experience, recommending items, and handling transactions while upholding company policies and asset protection procedures.