Retail Customer Experience Specialist

Walgreens; Knightdale (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Knightdale, NC is seeking a customer-focused associate to help customers with products and services, greet shoppers, and provide fast, friendly checkout service. You will operate the cash register, process payments, returns, and exchanges, and ensure shelves are tidy and well merchandised.

The role emphasizes exceptional service, teamwork, and a flexible schedule including evenings and weekends, with on-site work and opportunities for training.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Provides customer service in the photo area and assumes web pick-up responsibilities.

Skills

Customer service

Cash handling

Merchandising

English fluency

Education

High school diploma or equivalent

Tools

POS system

Photo services equipment

Inventory software

Job description

Walgreens in Knightdale, NC is seeking a customer-focused associate to help customers with products and services, greet shoppers, and provide fast, friendly checkout service. You will operate the cash register, process payments, returns, and exchanges, and ensure shelves are tidy and well merchandised.

The role emphasizes exceptional service, teamwork, and a flexible schedule including evenings and weekends, with on-site work and opportunities for training.