Retail Customer Experience Specialist — Flexible Schedule

The TJX Companies, Inc.; Erie (Erie County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision coverage

Job summary

The TJX Companies, Inc. HomeGoods store in Erie, PA is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and support store operations while upholding service and loss-prevention standards.

Flexibility in scheduling and ability to lift items are required. Prior retail experience is helpful. We offer comprehensive benefits and growth opportunities within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to multitask and respond to changes quickly.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring up purchases, process returns accurately, and handle cash according to procedures.
• Promote credit and loyalty programs.
• Prepare and merchandise stock for the sales floor.
• Support store recovery and maintain cleanliness and safety.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Adaptability

Teamwork

Ability to lift heavy objects

Job description

The TJX Companies, Inc. HomeGoods store in Erie, PA is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and support store operations while upholding service and loss-prevention standards.

Flexibility in scheduling and ability to lift items are required. Prior retail experience is helpful. We offer comprehensive benefits and growth opportunities within a Fortune 100 company.