Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Tucson (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Paid parental leave

Life insurance

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Tucson. This role emphasizes delivering a highly satisfying customer experience, maintaining a clean store, and supporting merchandising standards. Staff may cross-train across areas to meet business needs and uphold loss prevention policies.

You will engage customers, promote programs, and perform checkout and recovery tasks while collaborating with peers to ensure smooth store operations. Retail experience is a plus.

Qualifications

• Excellent customer service required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Respond to changes in direction or unexpected situations.
• Lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication skills

Organization

Multi-tasking

Physical strength

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Tucson. This role emphasizes delivering a highly satisfying customer experience, maintaining a clean store, and supporting merchandising standards. Staff may cross-train across areas to meet business needs and uphold loss prevention policies.

You will engage customers, promote programs, and perform checkout and recovery tasks while collaborating with peers to ensure smooth store operations. Retail experience is a plus.