Retail Associate: Flexible Schedule & Customer Experience

The TJX Companies, Inc.; Midlothian (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care benefits

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across all store areas. You will engage with customers, uphold store standards, and support operations from merchandising to loss prevention, while delivering friendly service.

The role emphasizes honest collaboration, safety, and a positive store culture. A flexible schedule and the opportunity to learn across departments are key benefits of joining our team.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor according to procedures.
• Maintain store cleanliness and organization.
• Participate in store recovery and safety initiatives.
• Adhere to labor laws, policies, and procedures.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Team collaboration

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across all store areas. You will engage with customers, uphold store standards, and support operations from merchandising to loss prevention, while delivering friendly service.

The role emphasizes honest collaboration, safety, and a positive store culture. A flexible schedule and the opportunity to learn across departments are key benefits of joining our team.