Customer Experience Specialist - Flexible Schedule Benefits

The TJX Companies, Inc.; Crofton (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring for a HomeGoods role focused on delivering a highly satisfying customer experience in a fast-paced retail setting. You will engage customers, maintain a clean store, promote credit and loyalty programs, and support merchandising and safety initiatives.

This entry-level position offers opportunities for growth across TJX family brands. Applicants should demonstrate strong communication, organizational skills, and the ability to work flexible hours.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Model established customer experience practices with customers.
• Ring purchases and returns accurately per SOPs.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and maintain a clean, safe environment.
• Follow labor laws and store policies.

Skills

Customer service

Flexible schedule

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. is hiring for a HomeGoods role focused on delivering a highly satisfying customer experience in a fast-paced retail setting. You will engage customers, maintain a clean store, promote credit and loyalty programs, and support merchandising and safety initiatives.

This entry-level position offers opportunities for growth across TJX family brands. Applicants should demonstrate strong communication, organizational skills, and the ability to work flexible hours.