Retail Customer Experience Specialist

The TJX Companies, Inc.; Deptford Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking team members for our Deptford NJ HomeGoods location to deliver exceptional customer service and maintain a clean, organized store environment. You will engage with customers, process purchases, promote loyalty programs, and support merchandising standards.

Flexibility in scheduling, strong communication, and the ability to multi-task are essential. You will work with peers and supervisors to ensure a safe and efficient store operation and contribute to

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring customer purchases/returns and count change accurately according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process and prepare merchandise for the sales floor and lead store recovery as needed.
• Maintain safety, cleanliness, and adherence to labor laws and loss prevention standards.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Physical capability

Job description

The TJX Companies, Inc. is seeking team members for our Deptford NJ HomeGoods location to deliver exceptional customer service and maintain a clean, organized store environment. You will engage with customers, process purchases, promote loyalty programs, and support merchandising standards.

Flexibility in scheduling, strong communication, and the ability to multi-task are essential. You will work with peers and supervisors to ensure a safe and efficient store operation and contribute to