Retail Customer Experience Specialist - Flexible Hours

The TJX Companies, Inc.; Deerfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) matching for associates

healthcare options

bereavement

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience and maintain a clean, organized store environment in Deerfield, IL. You will engage with customers, process transactions, and support loss prevention and merchandising standards.

Ideal candidates excel in customer service, communicate effectively, and adapt to shifting priorities while working a flexible schedule in a fast-paced retail setting.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Rings customer purchases/returns and handles cash transactions per procedures.
• Promotes credit and loyalty programs and follows merchandising standards.
• Maintains store cleanliness and organization and aids in recovery as needed.
• Supports and participates in shrink reduction goals and safety awareness.

Skills

Customer service

Flexibility

Communication

Organization

Attention to detail

Multitasking

Adaptability

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience and maintain a clean, organized store environment in Deerfield, IL. You will engage with customers, process transactions, and support loss prevention and merchandising standards.

Ideal candidates excel in customer service, communicate effectively, and adapt to shifting priorities while working a flexible schedule in a fast-paced retail setting.