Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Aurora (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. is seeking candidates to deliver a highly satisfying customer experience and maintain a clean, organized store environment in Aurora, OH.

You will engage customers, follow loss prevention standards, and support multiple store areas as needed. Candidates should have excellent customer service skills, strong communication, and the ability to multi-task in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to change.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Lifting capability

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking candidates to deliver a highly satisfying customer experience and maintain a clean, organized store environment in Aurora, OH.

You will engage customers, follow loss prevention standards, and support multiple store areas as needed. Candidates should have excellent customer service skills, strong communication, and the ability to multi-task in a fast-paced retail setting.