Retail Customer Experience Specialist

Dollar Tree Stores INC; Zion (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Zion, IL is seeking a part-time Customer Service Associate to provide friendly, fast service and assist customers with questions and recommendations. You’ll handle sales transactions and help keep the store stocked and presentable.

The role involves unloading merchandise, stock replenishment, and maintaining a clean, safe shopping environment while delivering professional interactions with customers and team leaders.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and coworkers.
• Maintain cleanliness throughout the store, bathrooms, floors, and common areas.

Skills

Customer service

Communication

Organizational skills

Problem solving

Interpersonal skills

Lifting 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Zion, IL is seeking a part-time Customer Service Associate to provide friendly, fast service and assist customers with questions and recommendations. You’ll handle sales transactions and help keep the store stocked and presentable.

The role involves unloading merchandise, stock replenishment, and maintaining a clean, safe shopping environment while delivering professional interactions with customers and team leaders.