Retail Customer Experience Specialist

Dollar Tree, Inc.; Bartonville (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Bartonville, IL is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and well stocked.

You will assist customers with questions and recommendations, maintain a clean and safe environment, unload merchandise, and support daily operations with friendly, professional service. This is a part-time role.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service experience preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, etc.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Bartonville, IL is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and well stocked.

You will assist customers with questions and recommendations, maintain a clean and safe environment, unload merchandise, and support daily operations with friendly, professional service. This is a part-time role.