Retail Customer Experience Specialist

Dollar Tree, Inc.; Wytheville (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And more!

Job summary

Dollar Tree, Inc. in Wytheville, VA is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure the store remains clean and safe.

This role requires a high school diploma or equivalent and prior customer service experience is preferred. You must be able to lift 30–50 lbs and stand for long periods while maintaining professional interactions with customers and colleagues.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Wytheville, VA is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure the store remains clean and safe.

This role requires a high school diploma or equivalent and prior customer service experience is preferred. You must be able to lift 30–50 lbs and stand for long periods while maintaining professional interactions with customers and colleagues.