Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Richmond (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health benefits

Employee assistance program

Retirement plans

Educational assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience at our Richmond, VA location. You will assist customers with questions and recommendations, process sales transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly customer interactions, safety, and adherence to productivity standards. Part-time work with opportunities to grow and develop within the company is available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and handle frequent standing and walking.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Keep the store clean, restocked, and presentable.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and associates.

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience at our Richmond, VA location. You will assist customers with questions and recommendations, process sales transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly customer interactions, safety, and adherence to productivity standards. Part-time work with opportunities to grow and develop within the company is available.