Retail Customer Experience Associate

The TJX Companies, Inc.; Tacoma (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Customer Service-oriented associate for TJ Maxx in Tacoma, WA. You will engage with customers, maintain a clean store environment, and support multiple areas of the store as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding loss prevention standards. The role requires strong communication, teamwork, and the ability to lift heavy objects while delivering an exceptional customer experience.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changing priorities.
• Capable of lifting heavy objects and standing for long periods.

Responsibilities

• Model customer experience best practices with customers.
• Ring customer purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain cleanliness.
• Follow labor laws, policies, and procedures.
• Support loss-prevention standards and safety practices.
• Assist in other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a Customer Service-oriented associate for TJ Maxx in Tacoma, WA. You will engage with customers, maintain a clean store environment, and support multiple areas of the store as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding loss prevention standards. The role requires strong communication, teamwork, and the ability to lift heavy objects while delivering an exceptional customer experience.