Retail Customer Experience Specialist

Family Dollar Stores Of Tennessee LLC; Sneedville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Tennessee LLC seeks a Customer Service Associate to deliver a great shopping experience at our Sneedville location. You will assist customers with questions, ring up transactions, stock merchandise, and keep the store clean and safe for everyone.

This part-time role requires a high school diploma or equivalent and strong customer service, communication, and problem‑solving skills. Join us at 130 E Main St, Sneedville, Tennessee 37869 and help our customers shop with

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Tennessee LLC seeks a Customer Service Associate to deliver a great shopping experience at our Sneedville location. You will assist customers with questions, ring up transactions, stock merchandise, and keep the store clean and safe for everyone.

This part-time role requires a high school diploma or equivalent and strong customer service, communication, and problem‑solving skills. Join us at 130 E Main St, Sneedville, Tennessee 37869 and help our customers shop with