Retail Customer Experience Specialist

Dollar Tree, Inc.; Russellville (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help maintain stock and cleanliness across the store.

The role involves detailed customer service, accurate cash handling, and a friendly, professional demeanor. This Part-time position is based at our Russellville, AR location, with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help maintain stock and cleanliness across the store.

The role involves detailed customer service, accurate cash handling, and a friendly, professional demeanor. This Part-time position is based at our Russellville, AR location, with opportunities to grow within the team.