Retail Customer Experience Specialist

Sherwin Williams; Rapid City (SD); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Sherwin-Williams in Rapid City is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions to boost satisfaction and sales.

The role emphasizes promptly resolving customer concerns, staying up-to-date with product features, and maintaining the store’s visual standards and high quality across all displays and merchandise, while aiming to meet store sales goals.

Responsabilités

• Assist wholesale and retail customers, determine needs, and answer questions about Sherwin-Williams products.
• Recommend the right solutions to boost customer satisfaction and drive sales.
• Promptly resolve customer concerns and maintain high service quality.
• Stay up-to-date with product features and promotions.
• Maintain store visual standards and product displays to reflect quality and brand consistency.

Description du poste

Sherwin-Williams in Rapid City is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions to boost satisfaction and sales.

The role emphasizes promptly resolving customer concerns, staying up-to-date with product features, and maintaining the store’s visual standards and high quality across all displays and merchandise, while aiming to meet store sales goals.