Retail Customer Experience Specialist

Dollar Tree, Inc.; Portland (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Portland, TN store. You will assist customers, manage sales at the register, and help with stocking and merchandising to ensure a clean, well‑presented store environment.

You will be responsible for delivering friendly interactions, maintaining safety and order, and supporting coworkers and leaders to drive a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operating documents
• Able to lift 30–50 lbs and perform repetitive movements
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

Responsibilities

• Assist customers with questions and recommendations
• Process sales transactions at assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help unload trucks, stock replenishment
• Maintain a positive, safe, and respectful environment with customers and staff
• Keep the store clean, restrooms stocked, floors swept and mopped, trash removed
• Other duties as assigned

Education

High School Diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Portland, TN store. You will assist customers, manage sales at the register, and help with stocking and merchandising to ensure a clean, well‑presented store environment.

You will be responsible for delivering friendly interactions, maintaining safety and order, and supporting coworkers and leaders to drive a positive shopping experience.