Retail Customer Experience Specialist

Dollar Tree, Inc.; Columbia (KY); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, process sales at the register, maintain cash security, stock merchandise, and unload deliveries while keeping the store clean and inviting.

The role emphasizes friendly customer interactions, safety, and teamwork across shifts. Part-time hours are available at our Columbia, KY location, with opportunities for growth and staff support services.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and meet physical demands of the role.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High School Diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, process sales at the register, maintain cash security, stock merchandise, and unload deliveries while keeping the store clean and inviting.

The role emphasizes friendly customer interactions, safety, and teamwork across shifts. Part-time hours are available at our Columbia, KY location, with opportunities for growth and staff support services.