Retail Customer Experience Specialist

Dollar Tree, Inc.; El Monte (CA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a helpful shopping experience. You will assist customers, handle transactions at the register, and help maintain safe, clean store conditions.

You will also assist with receiving merchandise, stock replenishment, and ensuring the store runs smoothly. This role emphasizes teamwork, strong communication, and a friendly attitude with customers and colleagues.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Following instructions

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a helpful shopping experience. You will assist customers, handle transactions at the register, and help maintain safe, clean store conditions.

You will also assist with receiving merchandise, stock replenishment, and ensuring the store runs smoothly. This role emphasizes teamwork, strong communication, and a friendly attitude with customers and colleagues.