Retail Maintenance & Customer Experience Associate

The TJX Companies, Inc.; Lynchburg (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, process purchases and returns, promote loyalty programs, and keep the store clean and organized to support sales and safety standards.

You will be cross-trained to assist in multiple areas, provide feedback, and contribute to a positive store culture. A flexible schedule and strong communication skills are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and safety initiatives.
• Adheres to labor laws, policies, procedures, and loss prevention standards.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, process purchases and returns, promote loyalty programs, and keep the store clean and organized to support sales and safety standards.

You will be cross-trained to assist in multiple areas, provide feedback, and contribute to a positive store culture. A flexible schedule and strong communication skills are essential.