Retail Customer Experience Specialist

dollartree; Parma (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Parma, OH is hiring a part-time Customer Service Associate to assist customers, handle transactions at the register, and keep the store clean and organized. The role emphasizes courteous, helpful service and adherence to safety standards.

The position requires strong communication, the ability to lift 30–50 lbs, and experience in customer service. Training and supervisory support are available to help you succeed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and colleagues.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Attention to detail

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar in Parma, OH is hiring a part-time Customer Service Associate to assist customers, handle transactions at the register, and keep the store clean and organized. The role emphasizes courteous, helpful service and adherence to safety standards.

The position requires strong communication, the ability to lift 30–50 lbs, and experience in customer service. Training and supervisory support are available to help you succeed.